ENA's Triage Offerings
Accurate triage is critical for patient safety, efficient emergency department operations and optimal outcomes. Yet studies show triage accuracy in U.S. EDs averages just 59 percent - a gap ENA is committed to closing.
The Emergency Nurses Association offers a comprehensive suite of triage education and resources, designed to strengthen decision-making, build confidence, and support consistent patient care.
From Emergency Severity Index® and Triage Curriculum™ to the Emergency Nursing Triage Education Program, along with collaborations in next-generation AI ED research such as Mednition, ENA delivers innovative, evidence-based solutions to empower nurses across all levels of experience. Let's improve triage accuracy together.
Which Triage Course is Right for You?
Use the sections below to explore ENA's three core triage offerings:
The new Emergency Nursing Triage Education Program, the first and only triage verification for ED nurses, is now available!
Emergency Nursing Triage Education Program
The First and Only Triage Verification for Emergency Nurses
The Emergency Nursing Triage Education Program enhances triage accuracy, confidence, and consistency in the emergency department.
Overview:
- Focuses on accurate, timely triage decision-making
- Supports safer patient outcomes and reduced risk
- Blended learning approach
What's Included:
- Self-paced online coursework that fits your schedule
- Evidence-based triage content
- Live, expert-led instruction that brings real-world triage scenarios to life
- Hands-on skills assessment to verify what you've learned
- Earn up to 22 CNE hours
ENA Triage Curriculum
A triage nurse must have exceptional critical thinking skills, clinical expertise, communication skills, compassion and a comprehensive understanding of triage as a point-of-entry process. ENA Triage Curriculum 2.0 is a series of courses designed to build a comprehensive base of triage knowledge for the emergency nurse.
Click here to watch the ENA Triage Curriculum recorded webinar to learn more.
Overview:
- Triage Curriculum provides an emergency nurse with the range of foundational knowledge needed to accurately triage patients
- Consists of 7 topics
- The content is suitable for all levels of experience
- Earn up to 11.25 CNE contact hours for all courses
Courses Included:
- Emergency Severity Index® 3.0 Online Course
- Introduction to Triage
- Healthcare Law in Triage
- Communication and Patient Experience
- Symptom Presentation and Triage Assessment
- Special Population Considerations
- Prioritizing
- Triage in Disaster and Mass Casualty Situations
Emergency Severity Index
The ESI® algorithm is the most widely recognized triage tool in U.S. EDs, used by approximately 94 percent of hospitals. This course provides nurses the tools needed to properly assess patients to optimize patient flow, ensure timely and appropriate care and improve patient outcomes. To support proper training and education on how to utilize the ESI algorithm, ENA offers a handbook and online course that include updated content and research that support Emergency Severity Index level criteria and clarify language that could lead to misinterpretations.
Emergency Severity Index 3.0 Online Course
Learn methods and best practices to properly apply and utilize the ESI algorithm to better identify patients who should be seen first while prioritizing the care of patients with less emergent conditions through engaging interactive online modules.
Course includes:
- Knowledge checks
- Case examples
- Post-course exam
- Earn up to 5 CNE contact hours
Click here to purchase ESI 3.0
ESI Handbook, 5th Edition
This handbook assists emergency nurses with the implementation of the Emergency Severity Index. The current handbook has been reorganized and simplified to better explain each decision point within the algorithm. While the algorithm is fundamentally unchanged, there is clarifying wording to support ED nurses in their acuity decision-making.
Download the free handbook
The handbook does not provide comprehensive triage training. It is best used in conjunction with comprehensive triage education such as ESI 3.0 Course and Triage Curriculum.
AI and Triage
ENA partnered with Silicon Valley-based Mednition to promote evidence-based practice and advance data-driven research for the next generation of emergency care. Mednition’s flagship artificial intelligence technology, KATE AI, is ENA's official AI Triage Partner and the only AI technology utilizing the standard of care ESI framework, supporting a nurse-centric triage workflow.
KATE AI empowers emergency nurses to save more lives in the ED - with zero extra work for nurses.
About Kate
KATE enables nurses to spot high-risk patients faster and far more accurately with zero workflow changes. KATE serves as a “second set of eyes” at ED triage by automatically identifying, prioritizing, and notifying on high-risk patients.
KATE is designed for nurses, by nurses, using a “Nurse-First AI” approach and is explicitly designed to support emergency nurses.
With KATE, nurses can feel confident about the patients in their waiting room and ensure they keep the sickest patients from slipping through the cracks.
Emergency departments have realized the benefits including:
- 2x improvement in triage acuity assignment for high-risk patients
- Improved throughput, length of stay (LOS), and left-without-being-seen (LWBS) rates
- Improved support and critical reasoning for new-to-practice nurses
KATE natively integrates with your Epic or Cerner EHR, enabling rapid deployment, and has proven results supporting 5,500+ clinicians who serve more than 1.5+ million patients annually.
Can your ED team improve outcomes with KATE?
Listen to emergency nurses share their real experiences with KATE