ENA Event Policies

Below, you will find ENA's event policies including the Americans with Disabilities Act, disclosures, cancellation policies and more.
Day on the Hill 2025 Policies

Cancelation Policy
You may cancel your registration without cause by contacting your state president who registered you on or before April 27. If you know you cannot attend, please cancel as soon as possible, so that another ENA member may have a chance to attend.

Day on the Hill 2025: Code of Conduct
ENA invites you to join Day on the Hill 2025 in a spirit of inclusivity, friendliness, open-mindedness, and respect.

By attending Day on the Hill 2025, you agree to:

  • Communicate openly and thoughtfully toward your fellow participants.
  • Be considerate of the multitude of views and opinions that are different than your own.
  • Treat everyone with respect and consideration.
  • Be respectful, mindful and generative in your critique of ideas.
  • Be mindful of your surroundings and of your fellow participants.

ENA prohibits discrimination, harassment and bullying against any person for any reason.

Harassment includes, but is not limited to:

  • Any verbal, written or physical conduct designed to threaten, intimidate or coerce another delegate, conference organizers or staff.
  • Verbal abuse of any attendee, speaker, volunteer, exhibitor, staff member, service provider or other meeting guest.
  • Comments that are offensive or unwelcome regarding a person's nationality, origin, race, color, religion, gender, gender identity, sexual orientation, age, body, disability or appearance, including epithets, slurs and negative stereotyping.
  • Nonverbal harassment including disrespectful disruption of presentations, distribution, display, or discussion of any written or graphic material that ridicules, denigrates, insults, belittles or shows hostility, aversion, or disrespect toward an individual or group because of national origin, race, ethnicity, religion, age, gender, sexual orientation, pregnancy, appearance, disability, sexual identity, marital or other protected status.

Contact ENA to report an incident: During Day on the Hill 2025, please immediately inform an ENA staff member if you have been involved in, or have witnessed, an incident that violates the Code of Conduct.

Email: meetingservices@ena.org

Emergency Nursing 2025 Policies

Cancelation Policy
Requests for cancellations/refunds must be submitted in writing on or before Aug. 1, by emailing ena@csreg.zohodesk.com. All requests are subject to a $50 administrative fee on or before Aug. 1. Refund requests approved after Aug. 1 are subject to a $100 administrative fee. Refunds will be processed in the name of the original payer within 60 days after the initial request is received. All conference registrations are non-transferable. Refunds are not given after Aug. 1, and ENA will not reimburse you if you do not attend. 

Non-receipt of a confirmation notice before the meeting is not justification for seeking a refund. If you wish to defer your registration payment to Emergency Nursing 2026, it must be submitted in writing on or before Aug. 1. Deferred registrations will not be eligible for refunds later. Emergency Nursing 2025 registrants who are approved a deferral request will be allowed to defer for only one year. The refund and cancellation policy will not be waived. 

Non-Refundable Policy
ENA membership dues, donations to the ENA Foundation, additional registration add-on items – including t-shirt orders, special events or educational sessions with a fee are non-refundable at any time. 

Add-On Ticket Policy
You must be registered for Emergency Nursing 2025 to purchase registration add-on items, special event or educational session tickets. Ticketed educational sessions that are eligible for CNE hours cannot overlap. All add-on tickets are non-transferable.  

If an attendee registered for an education session or special event add-on drops or cancels the option, the vacated place will be offered by email to the first person on the waitlist. The offer is valid for 24 hours. If the offer is not accepted during that period, the place is offered by email to the next person on the waitlist. The Emergency Nursing 2025 registration team will manage the waitlists and can prioritize waitlisted attendees. If an attendee fails to register during the 24-hour period, they may add themselves again to the end of the waitlist. 

CHILD ATTENDANCE POLICY
This event is not recommended for children 10 years old or younger. ENA’s policies regarding children of different age groups are as follows:

A conference guest fee is required for all children over the age of 16 in order to attend the event. The guest fee must be equal in value to that paid by the child’s attending parent or guardian. FOR EXAMPLE: If you have a paid full conference registration and want to bring a child, the child must also have a paid guest registration at the same rate.

Infants – 1 year old or younger: Although children one year old or younger are strongly discouraged from attending, exceptions can be made. In such cases, a waiver must be signed for each child. The adult accompanying them will have a sticker placed on their badge for each child to confirm waiver compliance. The adult with this badge must be with the children at all times. Children who are one year old or younger are not permitted within the Experience Hall or at any events without the accompanying adult who signed the waiver. Children under one year old must be carried in a sling or baby carrier at all times. To ensure safety, strollers are strictly prohibited and will not be allowed under any circumstances.

Children10 years old or younger: Children younger than 10 years old are strongly discouraged from attending, although exceptions can be made. In such cases, the event attendee must sign a waiver for each child younger than 10 years old. The adult accompanying the child will have a sticker placed on their event badge to confirm waiver compliance. The adult with this badge must be with the children at all times. Children younger than 10 years old are not permitted in the Experience Hall without the accompanying adult who signed the waiver. Children in this age group are not permitted to purchase tickets for or attend any educational sessions or events that serve alcoholic beverages. There are no exceptions to this restriction.

Children 10 to 15 years old: Those in this age group who are children of conference attendee are welcome to attend. Proof of age such as a school ID, passport, birth certificate or similar documentation must be presented.

Children 16 to 18 years old: Children between the ages of 16 to 18 are welcome to attend, but are required to present either a state-issued ID, a passport or a school ID with a birth certificate. 

Emergency Nursing 2025 Code of Conduct:
ENA invites you to join Emergency Nursing 2025 in a spirit of inclusivity, friendliness, open-mindedness, and respect. 

At Emergency Nursing 2025, you agree to the following expected behavior:  

  • Communicating openly and thoughtfully with your fellow participants.  
  • Being considerate, respectful, and collaborative of the multitude of views and opinions that are different than your own. 
  • Treating everyone with respect and consideration. 
  • Being respectful, mindful and generative in your critique of ideas. 
  • Refrain from demeaning, discriminatory or harassing behavior, materials, and speech. 
  • Being mindful of your surroundings and of your fellow participants. 
  • Be mindful of your surroundings and of your fellow participants. Alert conference organizers if you notice a dangerous situation or someone in distress. 

At Emergency Nursing 2025, ENA prohibits the following unacceptable behavior: 

  • Unacceptable behaviors and materials include intimidating, harassing, abusive, discriminatory, derogatory, or demeaning materials or conduct by any attendees of the event and related event activities. Many event venues are shared with members of the public; please be respectful to all patrons of these locations. 
  • Harassment includes offensive comments (verbal, written, or otherwise) related to gender, sexual orientation, race, religion, disability; inappropriate use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or following; harassing materials, photography or recording; sustained disruption of talks or other events (whether verbal or otherwise); inappropriate physical contact, and unwelcome sexual attention. 
  • Wearing clothing that is not suitable for a professional work environment, that is provocative, or otherwise potentially offensive. 
  • Physical, written, verbal or other abuse, intimidation, threats, annoyance, harassment, stalking, pushing, shoving or use of any physical force whatsoever against any person, which in any way creates a disturbance that is disruptive or dangerous, or creates apprehension in a person, as determined by Informa and its show management, in their sole discretion. 
  • Possession of any item that can be used as a weapon, which may cause danger to others if used in a certain manner. 
  • Any boisterous, lewd, or offensive behavior or language, including but not limited to using sexually explicit or offensive language, materials or conduct, or any language, behavior or content that contains profanity, obscene gestures, or racial, religious, or ethnic slurs. 
  • Possessing any open can, bottle or other receptacle containing any alcoholic beverages, except in areas specifically designated for the consumption of alcohol.  Please drink responsibly. 
  • Possessing any illegal substance, including but not limited to narcotics, marijuana, or other illegal drugs.  Informa does not tolerate the use or abuse of illegal substances anywhere in the Venue. 
  • Smoking – other than in designated areas.  
  • Assembling for the purpose of, or resulting in, disturbing the peace, or committing any unlawful act or engaging in any offensive behavior. 
  • Failure to obey any rules or regulations of the Venue. 

Consequences of Unacceptable Behavior: 

Unacceptable behavior will not be tolerated by other attendees, media, speakers, volunteers, organizers, venue staff, sponsors or exhibitors. Anyone asked to stop unacceptable behavior is expected to comply immediately. If a participant engages in unacceptable behavior, the conference organizers may take any action they deem appropriate, up to and including expulsion from the conference without warning or refund. 

What To Do If You Witness or Are Subjected To Unacceptable Behavior: 

If you are subjected to unacceptable behavior, notice that someone else is being subjected to unacceptable behavior, or have any other concerns, please notify a conference organizer as soon as possible. All reports will remain completely confidential. 

Event Staff will be available to help participants contact venue security or local law enforcement, to provide escorts, or to otherwise assist those experiencing unacceptable behavior to feel safe for the duration of the conference. You can report unacceptable behavior to any member of staff.   Staff can be found in the Show Office onsite or you may email one of the contacts below.  

Contact us to report an incident: 
If, during Emergency Nursing 2025, you have been involved or have witnessed an incident that violates the ENA Code of Conduct, please inform a member of ENA staff.

General ENA Event Policies

Americans with Disabilities Act 
If you require special materials or services as covered under the Americans with Disabilities Act, please contact:

ENA Meeting Services
930 E. Woodfield Road
Schaumburg, IL, 60173

Notice must be received in writing no less than eight weeks prior to the event to allow sufficient time to arrange accommodations. Notices received after this cannot be guaranteed.

Photography, Audio and Video Recording Policy
ENA-authorized photographers might take photos and/or videos of participants in ENA event functions or activities. Please be aware that these photos and videos are for ENA use only and might appear in future conference programs, catalogs, brochures, social media, ENA Connection, Journal of Emergency Nursing, ena.org or other promotional materials. 

Your attendance constitutes your permission and consent for this photography. Please note that photography and audio/video recording by attendees are not allowed during the general sessions. Photography and audio/video recording by attendees cannot be used for commercial purposes.

Disclosure
Please note ENA reserves the right to modify, cancel or reschedule all activities associated with its events due to unforeseen circumstances and registrants will be notified. These policies apply to all registration types including guest and complimentary registrations.

Cancelation Policy
Please refer to the specific event's policies for its appropriate cancelation policy.

ENA Event Code of Conduct
ENA invites you to join each of its events in a spirit of inclusivity, friendliness, open-mindedness, and respect.

By attending an ENA event in person or via digital access, you agree to:

  • Communicate openly and thoughtfully toward your fellow participants.
  • Be considerate of the multitude of views and opinions that are different than your own.
  • Treat everyone with respect and consideration.
  • Be respectful, mindful and generative in your critique of ideas.
  • Be mindful of your surroundings and of your fellow participants.

ENA prohibits discrimination, harassment and bullying against any person for any reason.

Harassment includes, but is not limited to:

  • Any verbal, written or physical conduct designed to threaten, intimidate or coerce another delegate, conference organizers or staff.
  • Verbal abuse of any attendee, speaker, volunteer, exhibitor, staff member, service provider or other meeting guest.
  • Comments that are offensive or unwelcome regarding a person's nationality, origin, race, color, religion, gender, gender identity, sexual orientation, age, body, disability or appearance, including epithets, slurs and negative stereotyping.
  • Nonverbal harassment including disrespectful disruption of presentations, distribution, display, or discussion of any written or graphic material that ridicules, denigrates, insults, belittles or shows hostility, aversion, or disrespect toward an individual or group because of national origin, race, ethnicity, religion, age, gender, sexual orientation, pregnancy, appearance, disability, sexual identity, marital or other protected status.

Contact ENA to report an incident.

Email: meetingservices@ena.org