AutoRenew and Flexible (Installment) Payments FAQ

Simple. Secure. Convenient.

There are 3 easy ways to enroll in AutoRenew and/or Flexible (Installment) Payments:

  1. Join or Renew with an eligible membership, then you’ll be asked if you’d like to enroll in AutoRenew. You can also set up a payment preference, pay in full or pay by installment.
  2. Members with an active, eligible membership can enroll in AutoRenew by clicking the Manage button in the membership section of your profile.*
  3. Join or Renew online with an eligible membership, then select the installment payment option which divides your membership into quarterly payments.*

*All options require you to place a credit/debit card on file to be charged for automatic quarterly installments and/or membership renewal.

 

About AutoRenew

What is AutoRenew?

The AutoRenew (Automatic Membership Renewal) program allows members to pay their dues directly from their credit/debit card account. Once you enroll, your membership automatically renews each year, freeing you from having to resubmit your renewal and payment information annually. You can choose to set up your automatic membership renewal to pay in full or pay by installments. 

By opting in to the automatic membership renewal program, you authorize ENA to charge your credit card on file for your membership dues once each year. Please read the Terms and Conditions for more information.

What are the benefits of AutoRenew?

You no longer have to worry about forgetting to renew or planning to renew your membership. It's already taken care of for you. You can also choose a payment option for your automatic membership renewal: pay in full, or pay by quarterly installments. Further, you can review and manage your enrollments conveniently in your profile online at any time. 

Who can sign up for AutoRenew?

Members who are joining or renewing with a current:

  • National, international, military, senior, or affiliate 1-year membership package

Multi-year memberships, lifetime memberships, and other conditional memberships such as group and students are not eligible for enrollment.

The membership package selected at time of enrollment in automatic membership renewal will remain enrolled unless modified or canceled by you.

What will I be charged if I enroll in AutoRenew?

Your charges depend on your payment selection: pay in full or installment. If you selected pay in full, you will be charged the full amount of the current rate for your ENA membership dues. If you are paying by installments your total membership invoice will be split into equal quarterly payments. Membership dues may vary by state and may be subject to change. Notice will be provided if dues rate changes. 

You can also authorize a recurring ENA Foundation donation to be paired with your automatic membership renewal. ENA will charge the same card on file based on the payment option you selected for your AutoRenew and will be reflected in 1 single charge. 

 

About Flexible (Installment) Payments

What are Flexible Payments?

Flexible payments are installment payments which allow members to pay their membership dues quarterly from their credit/debit card account. Once you select the payment option, your membership invoice amount will be split into quarterly payments from your authorized credit/debit card account. Your first payment activates your membership benefits and then your card will be charged quarterly. Once all your payments are complete your membership is fully processed. You can even add an ENA Foundation donation and have that split into your quarterly membership payment as well. Flexible options that fit you. 

By opting into the installment payment option, you authorize ENA to charge your credit/debit card on file for your membership dues four times per year. Please read the Terms and Conditions for more information.

What are the benefits of Flexible Payments?

You can choose to have quarterly smaller installment payments over the course of your membership year to better fit your budget. You can access full member benefits right away with just a fraction of the cost of annual membership dues.  It's another way ENA is working to support you as a valued member. 

Who can sign up for Flexible Payments?

All Members and membership types (except Group Memberships) are eligible to Join or Renew and select the installment payment option.

What will I be charged if I enroll in Flexible Payments?

You will only be charged for the total amount of the current rate for your ENA membership dues on a quarterly basis. ENA calculates your invoice total and divides it into quarterly installment payments to be charged to your credit/debit card on file. Membership dues may vary by state and may be subject to change. Notice will be provided if dues rate changes. 

You can also authorize an ENA Foundation donation to be included with your payment. ENA add your donation to the total and divide your donation into quarterly installments on the same credit/debit card on file.

 

Billing and Cancellation FAQ

 
 

AutoRenew

When and how will I be charged?
Will I be notified?
What if my card is no longer valid?
Will my dues ever change?
How do I make updates to my information or cancel my membership?
What is the cancellation and refund policy?

Installment Payment

When and how will I be charged?
How will I be notified?
What if there are issues with my credit/debit card?
Where do I view my payment schedule?
How do I update and manage my installment information?

 

ENA Terms and Conditions

Review the Terms and Conditions for AutoRenew and/or Installment Payments for more information.

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