AutoRenew and Flexible (Installment) Payments FAQ

Simple. Secure. Convenient.

 

About AutoRenew

What is AutoRenew?

AutoRenew allows your membership to renew automatically, eliminating paper statements. You can maintain uninterrupted access to member benefits and will receive reminders ahead of your annual dues being charged.

You can choose to set up your automatic membership renewal to pay in full or pay by installments.

By enrolling, you authorize ENA to charge your credit card on file for your membership dues once each year. Please read the Terms and Conditions for more information.

Who can sign up for AutoRenew?

Members who are joining or renewing with a current:

  • National, international, military, senior, or affiliate 1-year membership package

Multi-year memberships, lifetime memberships, and other conditional memberships such as students are not eligible for enrollment.

The membership package selected at time of enrollment in automatic membership renewal will remain enrolled unless modified or canceled by you.

What will I be charged if I enroll in AutoRenew?

ENA will charge your debit or credit card on file based on the membership package selected at enrollment. Your charges depend on your payment selection - whether you decided to pay in full, or with quarterly installment payments. Full payments will be charged on the first day of the month following your membership expiration date. Quarterly installment payments will be charged based on the installment schedule provided at enrollment and via email.

Notice will be provided of any dues rate changes. Membership surcharges may apply in some states and are subject to change.

 

About Flexible (Installment) Payments

What are Flexible Payments?

Flexible payments are scheduled installment payments which allow members to pay their membership dues in quarterly increments from their preferred debit or card. Once you select the Scheduled Payment option, your membership invoice amount will be split into four equal quarterly payments. Your first payment activates your membership benefits and then your card will be charged quarterly. Once all your payments are complete, your membership is fully processed.

By selecting the installment payment option, you authorize ENA to charge your debit or credit card on file for your membership dues four times per year. Please read the Terms and Conditions for more information.

What are the benefits of Flexible Payments?

You can choose to have quarterly installment payments over the course of your membership year to better fit your budget. You can access full member benefits right away with just a fraction of the cost of annual membership dues.  It's another way ENA is working to support you as a valued member. 

Who can sign up for Flexible Payments?

All members and membership types are eligible to join or renew and select the installment payment option.

What will I be charged if I enroll in Flexible Payments?

ENA calculates your total membership dues based on the current rate for your membership package and divides it into quarterly installment payments to be charged to your debit or credit card on file.

Notice will be provided of any dues rate changes. Membership surcharges may apply in some states and are subject to change.

 

Billing and Cancellation FAQ

 
 

AutoRenew

When and how will I be charged?
Will I be notified?
What if my card is no longer valid?
Will my dues ever change?
How do I cancel or modify my AutoRenew enrollment?
What is the cancellation and refund policy?

Installment Payment

When and how will I be charged?
How will I be notified?
What if there are issues with my debit or card?
How do I update and manage my installment information?

ENA Terms and Conditions

Review the Terms and Conditions for AutoRenew and/or Installment Payments for more information.