ENA’s Triage Offerings

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 NEW! Triage Workshop: Coming June 2024


"The Triage Workshop is a great educational opportunity for staff to improve triage knowledge in an interactive learning environment with their peers."

- Allen P., Emergency Department Leader

The Triage Workshop offers an engaging and practical workshop where learners can advance the knowledge needed to make efficient and effective decisions in high-pressure situations. 


Accurate triage is at an alarmingly low rate of 60 percent or below based on current studies. This statistic must improve for the sake of patients.

The Emergency Nurses Association recognizes that rapid and accurate triage decisions are important for successful emergency department operations and optimal patient outcomes. To ensure every ED patient gets the right care at the right time, ENA is focused on supporting and guiding emergency nurses as they overcome the challenges they face with triage.

From the Emergency Severity Index®, Triage Curriculum, to partners in research including Mednition, ENA provides a continuum of triage education and resources for nurses of all experience levels.

“It cannot be overstated, strong triage education and training absolutely helps save lives in the emergency department.” - ENA President Terry Foster, MSN, RN, CEN, CPEN, CCRN, TCRN, FAEN

Let’s improve triage accuracy, together. 

ENA Triage Curriculum


NEW! A triage nurse must have exceptional critical thinking skills, clinical expertise, and communication skills, as well as compassion and a comprehensive understanding of triage as a point-of-entry process. The all-new ENA Triage Curriculum is a series of courses designed to build a comprehensive base of triage knowledge for the emergency department nurse. Click here to watch the ENA Triage Curriculum recorded webinar to learn more. 

ENA Triage Curriculum

"Due to the myriad of challenges facing emergency departments, emergency nurses are being asked to function in a triage role sooner than ever before. Having a strong curriculum that is complete and focuses on more than just a triage algorithm is essential. The ENA Triage Curriculum covers a wide breadth of topics ranging from special patient populations to health care law. It also goes in-depth about patient communication, symptom presentation and triage assessment, disaster and mass casualty, and prioritizing. These courses offer an excellent foundation for new emergency nurses learning triage, experienced nurses hoping to refresh and validate their knowledge, and emergency departments hoping to standardize their staff’s triage education. I am thrilled that ENA is now offering this essential and evidence-based Triage Curriculum." - ENA University Provost Patti Kunz Howard, PhD, RN, CEN, CPEN, NE-BC, TCRN, FAEN, FAAN


  • Triage Curriculum provides an emergency nurse the range of foundational knowledge needed to accurately triage patients
  • Includes 8 courses that can be purchased together or individually
  • The content is suitable for all levels of experience
  • Earn up to 11.25 CNE contact hours for all 8 courses

Courses Included: 

  • Introduction to Triage
  • Healthcare Law in Triage
  • Communication and Patient Experience
  • Emergency Severity Index® (ESI®) 2.0 Online Course
  • Symptom Presentations and Triage Assessment 
  • Special Population Considerations
  • Prioritizing
  • Triage in Disaster and Mass Casualty Situations

Click here to purchase

Click here for group pricing options


Emergency Severity Index Education

The ESI® algorithm used by approximately 94 percent of U.S. hospitals, provides nurses the tools needed to properly assess patients to optimize patient flow, ensure timely and appropriate care and improve patient outcomes. To support proper training and education of how to utilize the ESI algorithm, ENA offers a handbook and online course that have just been revised to include updated content and research that support Emergency Severity Index level criteria and clarify language that could lead to misinterpretations.

ESI Handbook, 5th Edition - new!

This handbook assists emergency nurses with implementation of the Emergency Severity Index. The current handbook has been reorganized and simplified to better explain each decision point within the algorithm. While the algorithm is fundamentally unchanged, there is clarifying wording to support ED nurses in their acuity decision making. 

Download the free handbook

The handbook does not provide comprehensive triage training. It is best used in conjunction with comprehensive triage education such as ESI 2.0 Course and Triage Curriculum. 

Emergency Severity Index 2.0 Online Course - new!

Learn methods and best practices to properly apply and utilize the ESI algorithm to better identify patients who should be seen first while prioritizing the care of patients with less emergent conditions through engaging, interactive online modules.

Course includes:

  • Knowledge checks
  • Case examples
  • Post course exam to test the learner’s application of ESI
  • Earn up to 5 CNE contact hours 

Click here to purchase

Click here for group pricing options

Emergency Severity Index Pediatrics 2.0 Online Course - new!

Learn methods and best practices to properly apply and utilize the ESI algorithm with pediatric focus.

Course includes:

  • Knowledge checks
  • Case examples with pediatric focus
  • Post course exam to test the learner’s application of ESI to pediatric patients
  • Earn up to 5 CNE contact hours 

Click here to purchase

Click here for group pricing options

AI and Triage


ENA partnered with Silicon Valley-based Mednition to focus on research and the machine learning technology, KATE, to improve ESI triage accuracy.

About KATE
Real-time AI notifies triage nurses to anomalies in care that merit a second look. KATE combines clinical expertise and learnings informed by more than 10 billion data points to predict the acuity of emergency triage patients. KATE works within existing workflows and with any EHR.

Click here to get in touch with KATE.


  • Click here to download the ESI Handbook, 5th Edition
  • Click here for the latest ESI and triage education news


ENA University is here to meet emergency nurses' professional development needs from orientation to advanced practice.