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The content prepares the emergency nurse to improve triage of psychiatric emergencies, conduct an appropriate mental health status exam, and identify and manage escalating symptoms during the patient’s ED visit. The course emphasizes best practice recommendations that focus on maintaining nurse and patient safety through better communication, patient engagement, de-escalation skills, violence prevention policies, and discharge and follow-up procedures.
Learner Outcome(s): Upon completion of this course, the learner will be able to identify strategies to improve triage of psychiatric emergencies and identify escalating symptoms during the patient’s ED visit.
Disclosure: The planners and presenters of this course have no conflicts of interest. Learners will be awarded 3.0 CNE contact hours upon complete review of the course, and submitting an evaluation. Course expires 12/26/2025.
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The Emergency Nurses Association is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Provider Unit No. P0232
The Emergency Nurses Association is approved by the California Board of Registered Nursing, Provider #2322.