Cancellation Policy: Full virtual conference registrants may request a refund in writing to  by the close of business on August 7, 2020. Cancellations submitted after August 7 and individuals who do not attend the virtual conference are not eligible for a refund. Refunds will be processed in the name of the original payer within 30 days after the initial request is received. All virtual conference registrations are non-transferable.

If you have previously registered for the Emergency Nursing 2020, you may also transfer your registration to the Emergency Nursing 2021 to be held in Orlando, FL from September 21 - 25, 2021, however, you will be responsible for the difference in the registration rates.

Emergency Nursing 2020 Non-Refundable Policy: ENA membership dues, donations to the ENA foundation are non-refundable at any time. EN20X virtual conference no-shows are not eligible for a refund or CNE credit.

CERPs: Please note- ENA’s CERPs are not affiliated with, or accredited by, any other nursing organization. ENA CERPs designation signifies that the session has been granted recognition of content that offers relevant information of value to emergency nursing. BCEN accepts CERPs for recertification if the content is a minimum of 60 minutes. Accrual of CERP content from multiple conference presentations to 60 minutes or greater is allowed by BCEN. For example, attendance at two different 30-minute sessions could accrue to the minimum required 60 minutes. Please check the BCEN website - - for current CERP acceptance information. ENA does not guarantee that other organizations, institutions, certification bodies, accreditation agencies, or state boards of nursing will accept CERPs from ENA CERPs designated sessions.

Emergency Nursing 2020 Hotel Block: ENA will not be able to reimburse you for your travel expenses. If you booked through our housing partner (onPeak) ENA will automatically cancel your existing housing reservation. While you will not need to contact ENA to initiate a refund, you can contact onPeak Call Center at:
  • (855) 992-3353 
  • Call Center Hours – Monday-Friday; 8:00am-4:30pm CST 
Attendees who did not book through the Emergency Nursing 2020 registration website via our housing partner must contact their hotel/lodging directly to cancel reservations. Please do not contact the Association for these bookings.


Registration rates/fees and policies are subject to change at the discretion of ENA.