Occupational Safety and Health Association
U.S. Department of Labor

Summary from "Guidelines for Preventing Workplace Violence for Health Care and Social Workers"
OSHA 3148-01R 2004

Recommendations: Training topics for employees


Every employee should understand the concept of "universal precautions for violence"--that is, that violence should be expected but can be avoided or mitigated through preparation. Frequent training also can reduce the likelihood of being assaulted. The training program should involve all employees including supervisors and managers.

The training should cover topics such as :

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