FRIDAY
100-O    Crucial Conversations: Tools for Talking When Stakes are
101-O    EMTALA: Ask the Experts
102-O    IOM Report: Future of Emergency Care in the U.S. Health System
103-O    Getting Results byUsing Data
104-O    Developing Emergency Department Charge Nurses The Key to Operational Excellence
105-O    Bridging the Gap Through a Unique Professional Development Model .
106-O    A View From the Corner Office .
107-O    The Risky Business of Triage
108-O    Maximizing Employee Performance Through Motivation
109-O    Quality Methodology: Which One is Best for You?
110-O    Painting a Portrait: How You Can Shape Nursing’s Image
111-O    Prescription for Success: Strategies for Recruitment
112-O    The Perceived Value of Certification for Emergency Nurses
113-O    Thank Goodness for Preceptors!
114-O    Doing the “Write” Thing for Your Career: Simple Steps to Writing and Getting Published
115-O    Technology That Counts to an Emergency Department Manager
116-O    Seasoned Nurses: Why We Need to Keep Them and How to Accommodate Them in the Emergency Department.
117-O    From One of Us to One of Them
118-O    Raising the Level of Accountability in the Workplace
119-O    Risky Business—Raising the Bar on Patient Safety and Risk Reduction in the Emergency Department
120-O    Developing Nursing Farm Teams: A Grand Slam!
121-O    It’s Not Just an ED Problem!: Overcrowding Strategies for the Bulging Hospital
122-O    Team Resource Management—Building a Better Emergency Department
123-O    Rapid Medical Evaluation.
124-O    Complaint Management 101
125-O    Leading With Emotional Intelligence
126-O    From Emergency Department to Courtroom: Avoiding Lawsuits in the Emergency Department
127-O    Surviving Managerhood: Things I Wish Someone Had Told Me Sooner
128-O    Improving Your Memory to Enhance Your Practice
129-O    The Top Ten List: Risk Reduction Strategies for the ED Nurse.

SATURDAY
203-O    Implementation of an ED Automatic Tracking System Using a Business Process Approach
204-O    Evidence-Based Practice: What’s New and Should You Change Your Practice?
205-O    Operational Successes: A Case Study Approach
206-O    Cutting Edge ED Nurses: Keeping Education State of the Science
207-O    Once Upon a Time: Using Stories to Teach
208-O    Through the Eyes of Children and Families: How to Enhance Your Department’s Emergency Care
209-O    Violence in the Emergency Department
210-O    Perception is Reality: The Image of ED Nurses
211-O    “SimMan™”: The New Frontier in New Nurse Orientation.
212-O    Advanced Nursing Degrees: Which One is for You?
213-O    Benchmarking: Battle or Triumph
214-O    “Knock, Knock?...Who’s There?...Oh, it’s JCAHO, We’ve Been Expecting You—NOT”
215-O    How to Build a Successful Fast Track
216-O    Jazzing Up Your Stroke Program: The Business of Excellence in Acute Stroke Clinical Practice
220-O    Preserving the Knowledge of an Aging Workforce: Is it the Next Great Career Opportunity for You?
221-O    Would You Pay for That Service? Internal and External Marketing Strategies
222-O    Creating the Painless Emergency Department: Beyond the Pain Scores
223-O    Orbiting JCAHO’s National Patient Safety Goals: Findings from ENA’s Third National LUNAR Study
224-O    A Full Moon Again...Psychiatric Emergencies on the Rise
225-O    See course 102-O
226-O    Maximizing Magnet Redesignation
227-O    Getting the Word Out: A Publishing Primer for Managers

SUNDAY
228-O    The Safety Net in the New Age—Emergency Departments
300-O    Breaking the Rules: The Secret to Making it Up as You Go
301-O    Powering Your Program With Research: Blending Clinical Inquiry With Practice
302-O    Drug Dependency and Drug Testing: Lessons for Leaders
303-O    Transformational Leadership: The Power of One
304-O    Practice Issues in Procedural Sedation: No Time to Take a Nap!
305-O    Six Sigma in the Emergency Department—It’s All Greek to Me!
306-O    The Emergency Severity Index v4: Let’s Clear Up the Controversies H84 and Explore the Subtleties.
307-O    Navigating the Rapids as an ED Flow Manager: Row, Row, Row Your Boat
308-O    Momentum Leadership: Using Momentum to Enhance Your Clinical Practice
309-O    The Effect of Worker’s Burnout on Patient Satisfaction in the Health Care Environment
310-O    Combating Lateral Violence—Building a Culture of Respect in Emergency Nursing Back to Top

RESEARCH AND MANAGEMENT POSTERS
400-O    Developing Emergency Department Mentors, Not Tormentors
401-O    Going into “Overdrive:” A Program to Manage Patient Throughput in the Emergency Department
402-O    The Experiences of the Emergency Triage Nurse: A Phenomenological Study
404-O    Increasing Compliance: The Benefits of Using a Computerized Triage Documentation System
405-O    An Emergency Department Waiting Room Study: Improving the Experience
406-O    A Management Strategy: Development of an Emergency Preparedness Plan
407-O    CollaborativeInitiatives Can ImprovePatient Throughput.
408-O    Emergency Department Crowding: Creating a Platform for Change Through Definition, Measurement, and Reporting
409-O    Triage Tuesdays: A Novel Approach to Disaster Education
410-O    Best Practice Recommendations Really Do Work Best: Reducing Blood Culture Contaminates
411-O    Alleviating Emergency Department Crowding Through Bed Management
412-O    Changing the Facts of Life in the Emergency Department
413-O    Hurricane Katrina: Could Your Facility Weather The Storm?